Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 263,591 ratings
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Problems in the last 24 hours in North Syracuse, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in North Syracuse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 03: Problems at Spectrum
Spectrum is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near North Syracuse, Onondaga County, New York
The most recent Spectrum outage reports came from the following cities:Syracuse, Clay, Manlius, Baldwinsville, Cicero, Liverpool, Brewerton, East Syracuse, Marcellus, Fayetteville, Minoa, Constantia and Camillus.
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| City | Problem Type | Report Time |
|---|---|---|
 Syracuse | Internet | |
| Syracuse | Internet | |
| Clay | Internet | |
| Syracuse | Wi-fi | |
| Syracuse | Total Blackout | |
| Syracuse | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near North Syracuse, New York
Latest outage, problems and issue reports in North Syracuse and nearby locations:
- Beth (@eemetcal) reported fromSyracuse, New York
@sairsyr @Ask_Spectrum Working on my grid-down simulation. I found some bugs!
- Sean (@KillaColls) reported fromManlius, New York
@meghan_sleezer @Ask_Spectrum I have no affiliation with spectrum, but it looks like a massive outage. I’m in Syracuse and we just lost service.
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum not even bothering to respond today. It’s garbage day. Hopefully one of the trucks takes it down and damages Spectrum’s hardware, making this a more expensive fix than necessary.
- Sue Stanczyk (@suestanczyk) reported fromLysander New Community, New York
@GetSpectrum we are now 2 hours and 27 minutes into a phone call with customer service and on our 7th different customer service representative and they still cannot get us the ACC channel #donottransfermeagain #timetocutthecablecord
- QUEEN AUTIE (@autumnstutler) reported fromSeneca Knolls, New York
@GetSpectrum Love when you have people call/beg to try free tv BS for a month and they will cancel it for you after a month. And they didn’t so I’ve been paying for this stupid sh*t we never even used once. Literally just agreed to it so they would leave me alone/stop calling.👍🏻
- Ruthnie Angrand (@ruthnieangrand) reported fromSyracuse, New York
@Ask_Spectrum You keep interrupting the program with either commercials or dead air 😡😡😡😡 before the commervial mark. I am missing moments of my favorite shows! This is a network issue.
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum @pcusker It’s known about this line being a problem since began sagging; I tweeted all of the info on 5/21. @camilluspolice taped it and called it in yesterday. I’ve been tweeting since yesterday. Spectrum has done nothing.
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum Further, one of your colleagues claimed to have escalated this issue 24 hours ago yet nothing was done.
- Orange Patriot (@IBleedOrange1) reported fromWestvale, New York
@CUSEblonde24 @Ask_Spectrum Spectrum is the WORST . I got rid of them a few years ago
- Brenden McNamara (@brendenmac_5) reported fromSyracuse, New York
@GetSpectrum you done ****** up fix my internet
- Morgan Adams (@MorgggXo) reported fromCentral Square, New York
@Ask_Spectrum spectrum is seriously the worst internet service I have ever had. To pay $70 a month for JUST internet and it doesn’t work 75% of the time. So absurd 🙄 the only reason I’m still a customer is bc there aren’t any other options for internet. Rant over 🖕🏽
- Laurel Anne (@laurelanne1) reported fromCamillus, New York
@Ask_Spectrum unable to get ABC and freezing on some other channels. @BachelorABC is on tonight and I NEED IT!!!!Nothing but issues since I switched from #fios 🙄
- Ruthnie Angrand (@ruthnieangrand) reported fromSyracuse, New York
Dear @Ask_Spectrum, I really can't enjoy my @CW_TheFlash and @CW_Arrow with this awkward dead air and commercials unterruoting the program. Yay first bulk accounts I can't quitdue to poor service...
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@smokeincbbq @Ask_Spectrum @VerizonSupport I know, the words customer service, Verizon and Spectrum seem like one enormous contradiction.
- Jason Loetterle (@JasonLoetterle) reported fromBaldwinsville, New York
@Ask_Spectrum there appears to be an outage in Baldwinsville NY 13027. Please confirm and provide an ETA
- Brian Indolfi (@BrianIndolfi) reported fromEast Syracuse, New York
The only thing slower than @GetSpectrum’s internet service is its customer service #getridofspectrum #backtofios
- Lou Anne Campese (@LouAnneCampese) reported fromMinoa, New York
@Ask_Spectrum It would be helpful to also put this message on your customer service phone message! Thank you!
- Grant Fletcher (@gfletcher1166) reported fromSyracuse, New York
@Ask_Spectrum I had tried those before I sent the tweet. Still having issues.
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum @smokeincbbq This is all moot. One of my neighbors is going to try sneaking by the wire and will end up ripping it down.
- Jared Paventi (@jaredpaventi) reported fromFairmount, New York
@Ask_Spectrum I have responded to multiple requests. When I responded on 5/21, you did nothing. Yesterday I responded by giving the location. Today you want my account details. I AM NOT YOUR CUSTOMER. I don’t have an account.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Garrett Rainey (@GarrettRainey13) reported
Third time TODAY the internet has went out. Hard to rely on the internet to stream when it won’t stay up. @GetSpectrum is terrible as usual.
- Jinni Campbell (@JinniWorkmanxox) reported
@Ask_Spectrum the Patriots game was practically impossible to watch with the extremely poor quality and constant cutouts. And I contacted support and all they told me to uninstall and reinstall the app on my as if that was going to fix your ****** service.
- Sil (@theonlysill_) reported
@GetSpectrum FIX UR FKN WIFI
- Brandon B. (@misterb513) reported
@Ask_Spectrum Day 6 of the streaming service not working. What auto generated message you got for me today?
- Walk (@WalksaD2) reported
@GetSpectrum fix your ******* internet, it’s terrible
- Quinn Bowen (@Bowen_737) reported
@GetSpectrum My original rate was raised twice without any notification. You spam my email telling me to bundle cable, but never a message saying you're raising the bill? Customer service reps just say "sorry, thats just how it is." Highly unethical business model.
- 🐐 (@yessirfield) reported
@Ask_Spectrum why my **** moving slow
- Why It🐝🍯 (@StubbyTheGrate) reported
@Ask_Spectrum why has my internet cut out four times in the last 3 hours?
- Bailey (@millzgotskillz7) reported
@Ask_Spectrum No. You’ll send someone again to just say everything looks fine when really it’s not. We had someone come out and say everything looked good and now that e have this new router our internet continues to randomly cut out..
- Andi (@udandi) reported
@Ask_Spectrum @GetSpectrum how much longer for the outage in Cincinnati? It said 1:30pm but there’s been no update and the Internet still isn’t working
