How Do I Contact Southwest Airlines?
About Southwest Airlines
Southwest Airlines is a major U.S. low-cost carrier known for its unique business model, friendly service, and all-Boeing 737 fleet, offering flights to over 100 destinations across the Americas and Caribbean, emphasizing low fares, no change fees, and a strong focus on employee and customer loyalty with its “Heart” culture. Founded in 1971, it’s a leader in U.S. domestic travel, prioritizing efficient operations, community service, and unique hospitality.
Headquarters
2702 Love Field Drive, Dallas, Texas 75235
Airlines Type: Yes, Southwest Airlines is a major low-cost carrier (LCC) in the United States, known for efficient operations, affordable fares, and customer-friendly policies like free checked bags, although it operates differently from ultra-low-cost carriers (ULCCs) like Spirit or Frontier
Hub/base information
Southwest Airlines uses a point-to-point system with “focus cities” rather than traditional hubs, but major operating bases with high flight volumes include Chicago-Midway (MDW), Denver (DEN), Las Vegas (LAS), Dallas-Love Field (DAL), and Phoenix (PHX), alongside others like Atlanta (ATL), Baltimore (BWI), Houston-Hobby (HOU), Los Angeles (LAX), Oakland (OAK), and Orlando (MCO)
Passenger volume or scale
massive passenger volumes, handling over 140 million customers in 2024, ranking as a leading U.S. carrier, especially for nonstop domestic flights, operating a vast point-to-point network with high asset utilization, and serving numerous cities with a focus on leisure travel, two free bags, and efficient operations.
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