How Do I Book Avis Car Rental Over the Phone?

calendar_today Jan 23, 2026
person Peter Samuals
schedule 5 min read

Booking a rental car over the phone remains a reliable option for travelers who want personal assistance, clear confirmation, and flexibility. If you’re wondering how to book an Avis car rental over the phone, this detailed guide walks you through the entire process—from preparing for the call to confirming your reservation and avoiding common mistakes.

Whether you are booking for business travel, vacation, or an urgent trip, calling Avis directly allows you to speak with a live representative who can help you choose the right vehicle, explain pricing, and handle special requests.


Why Book Avis Car Rental Over the Phone?

Although online booking is popular, many customers still prefer to call Avis car rental directly for several reasons:

  • You can speak with a real customer service agent
  • Easier handling of special requests (child seats, accessibility needs)
  • Helpful for complex itineraries or last-minute rentals
  • Clear explanations of fees, insurance, and policies
  • Better confidence for first-time renters

For travelers who value clarity over speed, booking Avis over the phone is often the better choice.


What You Should Prepare Before Calling Avis

Before you dial the Avis reservation phone number, having the right information ready will save time and prevent booking errors.

Essential Information to Have Ready

  • Pickup and return dates and times
  • Pickup location (airport, city branch, or hotel)
  • Drop-off location (if different)
  • Driver’s full name and age
  • Valid driver’s license
  • Credit card for reservation
  • Preferred vehicle type (economy, SUV, luxury, van)

Being prepared helps the agent complete your reservation smoothly and accurately.


Avis Car Rental Phone Number for Reservations

To book an Avis car rental over the phone in the United States and Canada, customers typically call:

Avis Reservations (U.S. & Canada):
📞 1-800-352-7900

This number connects you with Avis reservation agents who can assist with:

  • New bookings
  • Rate questions
  • Vehicle availability
  • Location details

For international bookings, Avis provides region-specific numbers on its official website.

Important SEO & trust note: Always verify phone numbers on the official Avis website before calling, as numbers may change by region or time.


Step-by-Step: How to Book Avis Car Rental Over the Phone

Step 1: Call the Avis Reservation Number

Dial the Avis reservation phone number and listen carefully to the automated menu.

Most systems will ask you to:

  • Press a number for new reservations
  • Say “agent” or press 0 to reach a live representative faster

Step 2: Speak With an Avis Representative

Once connected, the agent will ask for your basic travel details:

  • Pickup date and time
  • Return date and time
  • Rental location(s)
  • Driver age
  • Preferred car category

Answer clearly and double-check details as you go.


Step 3: Review Vehicle Options and Pricing

The agent will present available vehicles and pricing. This is where phone booking is valuable:

  • You can ask why prices differ
  • Request clarification on daily vs total cost
  • Ask about discounts, memberships, or corporate rates

Do not rush this step. Understanding the price breakdown avoids surprises later.


Step 4: Discuss Insurance and Add-Ons

Avis may offer optional extras such as:

  • Loss Damage Waiver (LDW)
  • Supplemental Liability Insurance
  • GPS navigation
  • Child safety seats
  • Additional drivers

Ask which options are mandatory and which are optional. Many renters already have coverage through credit cards or personal insurance.


Step 5: Provide Payment Information

To finalize your booking, you’ll need to provide:

  • Credit card number
  • Expiration date
  • Cardholder name
  • Billing ZIP or postal code

In most cases, the card is used to hold the reservation, and payment is completed at pickup.


Step 6: Confirm and Receive Your Reservation

Before ending the call, ask the agent to:

  • Read back all booking details
  • Confirm total estimated cost
  • Explain the cancellation policy
  • Send a confirmation email or SMS

Write down or save your Avis reservation confirmation number.


Advantages of Booking Avis by Phone vs Online

Booking Avis car rental over the phone offers several advantages:

FeaturePhone BookingOnline Booking
Human assistance✅ Yes❌ No
Special requests✅ Easier⚠ Limited
Policy explanations✅ Clear❌ Often unclear
Speed⚠ Moderate✅ Fast
Confidence✅ High⚠ Varies

For travelers who want certainty, phone booking often wins.


Common Mistakes to Avoid When Booking by Phone

1. Not Asking About Total Cost

Always ask for the final estimated price, including taxes and fees.

2. Forgetting Age-Related Charges

Drivers under 25 may be subject to young renter fees.

3. Ignoring Cancellation Policies

Ask whether cancellation is free and up to what time.

4. Not Requesting Written Confirmation

Never end the call without receiving an email or text confirmation.

How to Modify or Cancel an Avis Phone Reservation

If you booked your Avis rental by phone, you can usually:

  • Modify dates
  • Change vehicle type
  • Cancel the reservation

Simply call the same reservation number and provide your confirmation number. Always ask for updated confirmation after changes.


Frequently Asked Questions (FAQs)

Can I book Avis car rental over the phone 24/7?

Yes, Avis reservation lines are generally available 24 hours a day, though wait times may vary.

Is booking Avis by phone more expensive?

Not necessarily. Prices are often similar to online rates, and agents may apply discounts if available.

Do I need a credit card to book by phone?

Yes, a valid credit card is typically required to hold the reservation.

Can I request a specific car model by phone?

You can request a category (SUV, sedan, etc.). Specific models depend on availability at pickup.

Booking an Avis car rental over the phone is a practical option for travelers who want clarity, human support, and confidence in their reservation. By preparing your information, asking the right questions, and confirming details before ending the call, you can avoid common issues and enjoy a smooth rental experience.

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